In this episode of Elevate Care, Kerry Perez speaks with our cohost, Leora Westbrook, President of AMN Healthcare's Workforce Strategy Optimization Solutions. They discuss the importance of workforce strategy optimization in healthcare, focusing on how to manage and predict workforce needs effectively. Leora emphasizes the significance of key performance indicators (KPIs) and predictive analytics in improving clinician satisfaction and retention.
In this episode of Elevate Care, Kerry Perez speaks with our cohost, Leora Westbrook, President of AMN Healthcare's Workforce Strategy Optimization Solutions. They discuss the importance of workforce strategy optimization in healthcare, focusing on how to manage and predict workforce needs effectively. Leora emphasizes the significance of key performance indicators (KPIs) and predictive analytics in improving clinician satisfaction and retention.
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
Chapters:
00:00 Introduction to Workforce Strategy Optimization
02:52 Understanding Key Performance Indicators
05:45 The Importance of Predictive Analytics
09:05 Success Stories and Clinician Satisfaction
About Leora:
As President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.
Connect with Leora: https://www.linkedin.com/in/leorawestbrook/
About Kerry:
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big, and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
Connect with Kerry: https://www.linkedin.com/in/kerrycperez/
ABOUT THE SHOW
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/